frequently asked questions

Great question! After designing tours for decades, we are big believers in planning and talking to the right people. We also understand any time spent travelling is precious and have designed our tours to optimize every moment you are on the road. Our decades of experience of designing tours means we know: · The best sites to see and when · The ideal way to travel · How you can experience the real Morocco. While many things can be organized online, we are fans of connecting with our guests, even before they arrive. It is why every AandraTours.com tour starts by assigning a travel consultant who is dedicated to bringing your travel plans to life. Talk to one of our experienced Morocco travel experts if you’re thinking of travel to Morocco, Tell us what you want to see, and we’ll work with you to design more than a tour; we’ll help you create a beautiful travel memory.

Morocco is an exotic and interesting place. For newcomers especially, it can be a bit daunting. Discovering Morocco with a custom, small group or private tour offers many benefits to travelers. Apart from the interesting people you meet, there are other advantages: a guide to show you around, planned visits to attractions, less waiting in queues, pre-arranged pick ups and drop offs, no guesswork around accommodation and transport. While independent travel might seem like it has more freedom, the structure of an organised tour with a Morocco travel specialist allows you to really enjoy every aspect of your trip, worry-free. Talk to one of our friendly team who will help plan your Morocco tour from start to finish.

In terms of phone coverage, mobile communication is available via 4G data networks. The three major mobile service suppliers in Morocco are Maroc Telecom, Orange and Inwi. SIM cards can be purchased at any service booths, outlets of these suppliers and cell phone stores, once you’ve provided identification and paid for phone credit. All phone numbers are 10 digits. Phone credit can be accessed by recharging online or at convenience stores. Follow the signs, and if you’re confused, be sure to ask for help.

The cancellation requests should be made in writing to the Company. If we get any cancellation in 10 days or more prior to tour commencement, we will refund deposit via PayPal. If we receive any cancellation in 9 days or less prior to tour commencement, no refund will be made.

Morocco is a vast country to visit at anytime of the year. However, it can get a bit busy and overrun with tourists in late December. In terms of the weather, it is the most mild during Spring (normally from March to May) when temperatures on average ranging from 11 – 28°C (52 – 82°F). And during Autumn (normally from September to November) when temperatures range from 11 – 32°C (52 – 90°F). During Summer (normally from June to August), temperatures can reach 40°C (104°F) or more in the daytime and around 19°C (66°F) in the night. In Winter (from December to February), the temperature ranges from 7 – 21°C (45 – 70°F) and there is snow in the mountain area.

As a destination, Morocco is a place that might be vastly different to home. The following tips are worth following if you want to stay well while on tour: · Drink only boiled or bottled water as tap water · Avoid street vendor food · Only eat completely cooked food · Do not handle animals to prevent the risk of rabies · Do not swim in rivers or lakes to avoid parasitic disease. No special vaccinations are required for travel to Morocco.

To confirm a booking, we require a deposit to pay via PayPal. In addition, the rest of the payment will be settled in CASH during the trip. We quote our price in Euro. You may also settle the payment in USD or Moroccan Dirhams. Please find exchange rate here for information. If you wish, you may settle the balance payment via PayPal. However, it will charge an additional 5% to cover our handling costs. If so, please inform us in advance and settle the balance payment via Paypal with 5% surcharge in three days before the trip. Otherwise, we assume that you pay the balance payment in cash and would not entertain the request of settling the payment via Paypal during the trip.To confirm a booking, we require a deposit to pay via PayPal. In addition, the rest of the payment will be settled in CASH during the trip. We quote our price in Euro. You may also settle the payment in USD or Moroccan Dirhams. Please find exchange rate here for information. If you wish, you may settle the balance payment via PayPal. However, it will charge an additional 5% to cover our handling costs. If so, please inform us in advance and settle the balance payment via Paypal with 5% surcharge in three days before the trip. Otherwise, we assume that you pay the balance payment in cash and would not entertain the request of settling the payment via Paypal during the trip.

Yes, if you wish. We can arrange your transportation only and you book your own accommodation.

April and December are peak seasons for tourists to visit Morocco. The tour price will be much higher than other months because of higher accommodation costs. Most of good accommodations is likely sold out several weeks before. Thereby, we strongly recommend to book your tour as early as possible if you plan to come during these periods. If your schedule allows, we highly recommend to avoid traveling during peak seasons so as to let you enjoy the best experience and avoid the crowds.

No, sometimes the tour price might even be higher for last minute booking. In other words, if you book in less than a week before the commencement of the tour. We constantly receive such inquiries few days before tour starts. We do our best to accommodate the booking requests. However, since we select our accommodations and constantly receive good reviews from our clients, their rooms are sold out quickly. So not to affect your experience, we recommend to book your tour earlier. Do not expect a lower price for last minute booking.

Language should never prevent an explorer from discovering new places. It’s why every one of our guides speaks fluent English,Arabic and Berber, the main languages spoken in Morocco. So you can be confident the standard of English spoken by Avandratours.com tour guides is internationally accepted. We are also able to provide guides who speak other foreign languages in major cities, such as Casablanca, Fez and Marrakech. During your tour, you will have direct access to your guide 24/7, providing peace of mind that if any issues arise, they’ll be ready to take care of every detail.